LYME COMPUTER SYSTEMS is a full-service computer products reseller with a focus on networking, networking security and interconnectivity. Although our primary market is the U.S. Government, we also address the needs of state and local governments, government contractors, corporations, and academic institutions. We hold two GSA Federal Supply Schedules, giving government customers open market or GSA Schedule procurement options.
mission | manufacturers | strategy | pre-sales | sourcing | customization | networking
warranty | programming | small
business | personal touch | authorizations | post-sale
To be recognized as the premier IT solutions provider in the government and commercial markets by providing an unsurpassed mix of customer service and high quality products at the most competitive prices. We realize that our customers have many purchasing options; therefore, we strive to be better than our competition in every facet of business.
We are a principles based organization that believes in treating our customers, vendors and employees with the utmost integrity and respect. We honor these relationships and will never do anything to compromise them.
Established in 1983, Lyme Computer Systems has earned many manufacturers certifications including: Novell Gold Reseller, Cisco Premier Partner, Dell GSA Reseller, Hewlett Packard Partner, and Apple Computer VAR, plus many others. Our account managers and technical support staff are manufacturer trained and certified and are available to perform on-site installation and training as well as hotline support.
We acknowledge that we participate in a fiercely competitive market. In order to remain distinguished, Lyme Computer Systems is committed to providing the best customer service possible. Utilizing a "single-point-of-contact" philosophy enables us to provide every customer with highly personalized service. The account manager handles every phase of the customer's order, from pre-sales consultation and demonstration, to product procurement and delivery, to post-sales support and service. Each customer is considered a long-term business relationship that deserves comprehensive service and competitive pricing. LCS Account managers are knowledgeable professionals who have the skills and resources that make them effective technology consultants and efficient procurement specialists. Our entire organization functions as a team that supports the efforts of our account managers.
The Lyme Computer Systems account manager listens to the customer's needs and then responds with a comprehensive and cost-effective solution. Account managers often team with manufacturers' sales and technical staff as they design these proposals.
The account manager guides the customer through the complex maze of IT procurement. Our knowledgeable account managers are experts in sourcing the most obscure products to provide the buyer with a single-vendor, one-stop source for all their IT needs.
Custom Configuration & Integration
The Lyme Computer Systems configuration shop is capable of services ranging from simple systems upgrades to installation and integration of the most sophisticated cross platform LAN's and WAN's. Custom configured systems feature on-site warranties that exceed manufacturers' warranties. Software installation and configuration are either performed in house or at the customer's location.
Networking & Inter-Networking
Lyme Computer Systems is experienced in NetWare, Windows NT, 2000, XP, and Unix as well as the Internet. The company maintains many authorizations for high-end networking hardware and software.
Warranty and Repair Services
Warranty and out-of-warranty repairs are offered for most products. On-site warranties and extended warranties are available nationwide.
Custom database programming in SQL, C++, Java, & Visual Basic across the PC and Unix platforms is performed by our manufacture certified developers. Please call for pricing and scheduling.
As a small business, Lyme Computer Systems is often invited to participate in procurement opportunities which helps bolster the purchasing office's diversity utilization statistics.
Small Business Personal Touch and Flexibility
Our customers appreciate working with Lyme Computer Systems because we are a small business, providing personalized service, that is dedicated to building customer confidence and trust. We are extremely flexible and are able to offer a vast array of multi-vendor products and services.
LCS is an authorized vendor for Apple, IBM, HP, Cisco, Compaq, Dell, Novell, 3Com, Intel, Microsoft, NEC, Solidworks, The Mathworks, and a myriad of other manufacturers.
Telephone technical support as well as on-site installation and training services are available.